The reported device, used in treatment, was received for evaluation.There was a relationship found between the returned device and the reported incident. a visual inspection found distal tip damage, fiber damage, and a cracked and scratched distal lens. a review of device records showed there were no indications to suggest that the product did not meet manufacturing specification upon release for distribution. a complaint history review concluded this was a repeat issue.The complaint was confirmed.Factors that could have contributed to the reported event include an impact event inconsistent with normal use.Internal complaint reference: (b)(4).
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