Model Number 20E |
Device Problem
Inappropriate/Inadequate Shock/Stimulation (1574)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/12/2021 |
Event Type
malfunction
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Manufacturer Narrative
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Physio-control continues to investigate the reported failure and will submit a supplemental report on this event to the fda as provided by 21 cfr 803.56.
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Event Description
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The customer contacted physio-control to report that their device generated an error message that abnormal energy was delivered.There was no patient involvement reported with the event.
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Manufacturer Narrative
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Physio-control evaluated the customer's device and verified the reported issue.Through a review of the device's electronic logs physio found evidence of use error causing damage to the device.No parts were replaced.The customer declined repairs and the device was returned to customer unrepaired.The customer was advised not to use the unit until repairs are done.
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Event Description
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The customer contacted physio-control to report that their device generated an error message that abnormal energy was delivered.There was no patient involvement reported with the event.
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Search Alerts/Recalls
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