| Model Number |
7K62-35 |
| Medical Device Problem Code |
Low Test Results (2458)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
02/01/2021
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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(b)(4).Was this device serviced by a third party? no.An evaluation is in process.A followup report will be submitted when the evaluation is complete.
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Event or Problem Description
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The account stated false depressed architect tsh results were generated on a patient sample that tested higher on non-abbott methods.Using the same patient sample collected on (b)(6) 2021, testing generated architect tsh of 0.3837, 0.3829 uiu/ml, but non-abbott method of >5, 4.8, 4.5 uiu/ml.The sample was sent to a different laboratory with alinity tsh of 0.38 uiu/ml.A new sample collected on (b)(6) 2021, generated architect tsh of 0.4993, 0.4807 uiu/ml but non-abbott method 5.08 uiu/ml and another lab alinity tsh of 0.38 uiu/ml.The patient is under thyroid treatment until recently with low tsh values and receiving statin treatment and folic acid supplementation.The physicians were expecting a tsh value increase.The endocrinologist cannot decide which results are correct for the patient.The account uses a tsh normal range of 0.35 iu/ml to 4.94 iu/ml.Testing with the alinity method was performed for troubleshooting and comparative testing only.No impact to patient management was reported.
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Additional Manufacturer Narrative
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The complaint evaluation included a search for similar complaints, and the review of complaint text, trending data, labelling, device history records and testing of a retained sample of the complaint lot.Return testing was not completed as returns were not available.The ticket search by lot indicates that the reagent lot performs as expected for this product.Trending review determined no adverse trend for the issue for the product.Device history record review on lot 21222ui00 did not show any non-conformances, or deviations.Labelling was reviewed and found to adequately address the issue under review.In house testing of panels which mimic patient samples was completed using retained samples of the complaint lot 21222ui00.All specifications were met indicating that the lot is performing acceptably.No product deficiency was identified.This follow up is being submitted to include d8 and h6 information previously submitted using the h10 section in their respective fields.
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Search Alerts/Recalls
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