| Model Number |
72203301 |
| Medical Device Problem Code |
No Apparent Adverse Event (3189)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
03/08/2021
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Internal complaint reference case (b)(4).
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Event or Problem Description
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It was reported that the spider 2 battery tenet 7609 was not working.No case reported; therefore there was no patient involved.All available information has been disclosed.If additional information should become available, a supplemental report will be submitted accordingly.
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Additional Manufacturer Narrative
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The device, intended for use in treatment, was received for evaluation.There was a relationship found between the returned device and the reported incident.A product evaluation was performed.The battery was received disassembled.The plastic battery housing was not returned.The complaint was confirmed and the root cause is associated with a mechanical shock problem.Factors that could have contributed to the reported event include an impact event inconsistent with intended use.Insufficient product identification information was provided and thus a manufacturing record review could not be conducted.A complaint history review concluded this was a repeat issue.
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Search Alerts/Recalls
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