| Model Number |
ZXR00 |
| Medical Device Problem Code |
Adverse Event Without Identified Device or Use Problem (2993)
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| Health Effect - Clinical Code |
Discomfort (2330)
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| Date of Event |
02/25/2021
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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Phone number: (b)(6).Device evaluation: product evaluation cannot be performed as the product is not available.The complaint issue reported could not be verified and no product deficiency could be identified.Manufacturing record review: the manufacturing process record was evaluated and revealed that the product was manufactured and released according to specifications.A search revealed one complaint folder (cf) for this production order.This cf was voided; therefore, no escalations are required.Conclusion: as a result of the investigation there is no indication of a product quality deficiency and the reported issue could not be verified.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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Event or Problem Description
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It was reported that an intraocular lens (iol) was explanted due to patient being unhappy and wanted a better distance vision.The suspect iol was replaced with a different iol model za9003, but the same diopter power.There was no incision enlargement, no vitrectomy and no sutures done.No other information was provided.
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Additional Manufacturer Narrative
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Section d9.Device available for evaluation? yes.Returned to manufacturer on: 3/25/2021.Section h3.Device evaluated by manufacturer? yes.Device evaluation: visual inspection under magnification revealed viscoelastic residue on the optic body and haptics and that the lens was received cut in half (but not separated), which is consistent with a lens that was handled during explant.Based on the return condition of the lens, no further product evaluation could be performed.The complaint issue could not be confirmed and no product deficiency could be identified.Conclusion: as a result of the investigation there is no indication of a product quality deficiency and the reported issue could not be verified.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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Search Alerts/Recalls
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