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Product complaint #: (b)(4).Additional narrative: complainant part is not expected to be returned for manufacturer review/investigation.Reporter is jnj employee.Without a lot number, the device history records review could not be completed as no product was received.The investigation could not be completed, no product was received; no conclusion could be drawn at the time of filing this report.Product was not returned.Based on the information available, it has been determined that no corrective and preventative action is proposed.This complaint will be accounted for and monitored via post market surveillance activities.If additional information is made available, the investigation will be updated as applicable.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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It was reported that on an unknown date, during an unknown procedure, the flexible shaft broke, large tool threads snapped off and the reduction tool finger broke.There was a surgical delay of five minutes.Procedure outcome is unknown.No patient consequence.This complaint involves three (3) devices.This report is for (1) large f-tool this report is 2 of 3 pc (b)(4).
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