2 of 2 reports.Same procedure, different products.Other mfg report number: 3013886523-2021-00130 a facility reported a damaged package of a hakim valve.During procedure, the nurse found that the package of the valve was damaged.Therefore, the physician stop implanting it and changed to a new hakim valve and the procedure was completed.A 15 minute delay was noted with no adverse consequence to the patient.
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Updated fields: d4, d9, g3, g6, h2, h3, h4, h6, h10.The valve was returned for evaluation.Device history record (dhr) - product code 82-3162 with lot 3214676, conformed to the specifications when released to stock.Failure analysis - it was not possible to investigate as only the valve was returned in a plastic tub no packaging was returned for investigation.As no defect was reported on the valve this was not investigated.No root cause could not be determined as the no packaging was returned for investigation.The possible root cause for the packaging issue reported by the customer could be due to handling/storage/transport.
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