One opened 23 gauge trocar handle/blade assembly along with a cap.And the cannula/hub assembly in the cap within a pouch were received, for the report of the cutter got stuck in the trocar.The sample was visually inspected and was found to be conforming.The sample was then dimensionally inspected for cannula inner diameter and was found conforming.A functional fit test was not performed, due to the probe was not returned.The product was processed and released according to the product¿s acceptance criteria.The returned sample was found to be visually and dimensionally conforming.Therefore, a product fit issue as described in the complaint was not confirmed.And a root cause cannot be determined, for the complaint as described by the customer.No action was taken as the trocar was manufactured to specifications.All trocar assemblies are 100% inspected for gage size.Any non-conformances found are removed from the lot and scrapped.Complaints are reviewed and monitored at regular intervals for any significant adverse trends.No adverse trends have been observed, associated with the reported product and event.No further actions are required.The manufacturer internal reference number is: (b)(4).
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