| Model Number |
320883 |
| Medical Device Problem Code |
Failure to Deliver (2338)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
03/02/2021
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Date of event: unknown.The date received by manufacturer has been used for this field.A device evaluation is anticipated, but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
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Event or Problem Description
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It was reported that the pen ndl 32g 4mm was unable to deliver insulin/medication.The following information was provided by the initial reporter: consumer reported ---finding from this box 1 out of every 2-3 pen needles clog during injection verified the lot number and obtained the item # from the box.This user is also a doctor who has medical practice at home address.Reviewed placement of pen needles onto the pen and to complete a flow check with each injection.Consumer resistant to completing this process.Lot #: 8360678.Catalog#: 320883.Date of event: unknown.
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Additional Manufacturer Narrative
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H.6.Investigation: no samples (including photos) were returned therefore the complaint could not be confirmed and the root cause is undetermined.A review of the manufacturing records was performed and no non-conformances were raised in association with this type of event for this lot.
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Event or Problem Description
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It was reported that the pen ndl 32g 4mm was unable to deliver insulin/medication.The following information was provided by the initial reporter: consumer reported ---finding from this box 1 out of every 2-3 pen needles clog during injection verified the lot number and obtained the item # from the box.This user is also a doctor who has medical practice at home address.Reviewed placement of pen needles onto the pen and to complete a flow check with each injection.Consumer resistant to completing this process.Lot #: 8360678, catalog#: 320883, date of event: unknown.
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Search Alerts/Recalls
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