|
Model Number V200 |
Device Problem
Power Problem (3010)
|
Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
|
Event Date 02/25/2021 |
Event Type
malfunction
|
Manufacturer Narrative
|
The customer reported there was no patient involvement.
|
|
Event Description
|
The customer reported that the unit had an error message of post timer/24v failure.The customer reported there was no patient involvement.The customer was instructed to remove the top cover and confirm no cables are pinched.The customer reported that no pinched cables were observed, and the unit will not enter extended self-test (est).
|
|
Manufacturer Narrative
|
B4:26aug2021.The field service engineer (fse) confirmed the reported failure.After replacing a flow sensor, the (fse) was troubleshooting the unit at the shop when the power supply went out with diagnostic error code "post timer/24v failure." the fse ordered a power supply to fix the unit; however, the unit was at its end of life (eol).The fse could not repair the unit because it was at its eol.The fse has decided to retire unit from service.
|
|
Search Alerts/Recalls
|
|
|