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H11: section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.The following were reviewed as part of this investigation: patient severity, complaint and batch history, applicable previous investigation(s), labeling, applicable manufacturing records, sample analysis and applicable fmea documents.Based on a review of this information, the following was concluded: the complaint of a foreign material in the kit is inconclusive due to poor sample condition.One photo sample of an open kit tray was provided for evaluation.A chloroprep sponge stick, gauze, and a plastic bag are visible on the tray.A black hair strand appears to be present on the plastic bag.The condition of the kit prior to opening and handling could not be determined; therefore, the complaint could not be confirmed and remains inconclusive at this time.Possible contributing factors include deposition of material prior to or after kit opening.
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