| Model Number |
72200873S |
| Medical Device Problem Code |
Protective Measures Problem (3015)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
03/05/2021
|
|
Type of Reportable Event
|
Malfunction
|
|
Additional Manufacturer Narrative
|
|
Internal complaint reference: (b)(4).
|
| |
|
Event or Problem Description
|
|
It was reported that the motor drive unit had a "hanpiece sensor fault" error.No case reported; therefore, there was no patient involvement.All available information has been disclosed.If additional information should become available, a supplemental report will be submitted accordingly.
|
| |
|
Additional Manufacturer Narrative
|
|
The reported device, used in treatment, was received for evaluation.There was a relationship found between the returned device and the reported incident.A visual inspection was performed on the product and no issue was observed.Complaint of sensor fault was confirmed.Product failed functional testing with a sensor fault in port a only.Cause of errors is a defective electronic component on the main digital pcb.Product passed functional testing with a known good main pcb installed.The complaint investigation has concluded that the cause of overheating is a defective electronic component.A review of the device history records showed there were no indications to suggest that the product did not meet manufacturing specification or would not be able to perform as intended.A complaint history review concluded this was a repeat issue.
|
| |
|
Search Alerts/Recalls
|