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(b)(4).Method: the complaint pt100 myairvo 2 humidifier was not received at fisher & paykel healthcare (f&p) in (b)(4).Our investigation is based on the information provided by the customer and our knowledge of the product.Results: the customer reported that the audible alarm of the pt100 did not function.However, we are unable to determine the cause of the failure mode in this instance.Conclusion: as part of our ongoing product improvement initiatives, a new speaker unit has been sourced from a different supplier.The myairvo 2 user manual states that the "airvo 2 is for the treatment of spontaneously breathing patients who would benefit from receiving high-flow, warmed and humidified respiratory gases" and that "the unit is not intended for life support." the user manual warns the user: prior to each patient use, ensure that the auditory alarm signal is audible by conducting the alarm system functionality check described in the alarms section.The alarm system functionality check instructs the user on how to check the alarm and states that "if either alarm signal is absent, do not use the unit.Contact your fisher & paykel healthcare representative".
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