Age/date of birth, weight and ethnicity: unknown/ not provided.Lot number: unknown, as the lot number provided was invalid.Expiration date: unknown, as the lot number provided was invalid.Udi number: udi number is unknown, as the lot number provided was invalid.Initial reporter telephone number: (b)(6).Telephone number: (b)(6).Manufacture date: unknown, as the lot number provided is invalid.An attempt has been made to obtain missing information; however, to date, no response has been received.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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Additional information: the lot number: (zs06086) initially provided was invalid, although zs06086 was confirmed as an invalid lot per our service applications and products (sap) system, the manufacturing-investigation site used zh06086 as the suspect lot number and performed review of the manufacturing records and complaint history review.Based on this activity, the following data is being provided on the determined lot number.Section d4: lot number: zh06086, expiration date: 08/27/2022, udi number: (b)(4), section h4: device manufacture date: 08/28/2020.Device evaluation: the device was not returned at the manufacturing site; therefore, product testing could not be performed and the customer¿s reported complaint could not be verified.Manufacturing record review: the determined suspect lot number: zh06086 was a packaging lot, its filling lot: zh06085 and compounding lot: zh06084 were manufactured in aug 2020.All the records for production process were found to be acceptable, all testing items were completed and met specifications, including incoming chemical materials testing, primary materials inspection, product physical appearance inspection, bulk and finished product chemical testing and microbial testing, sterilization records, environment monitoring and water system monitoring.There was no non-conformance related to this complaint.In conclusion, reported lot was deemed acceptable for release per material and products releasing management procedure a complaint history review found this file to be the only one entered in the complaint system with the invalid initially reported lot number: zs06086.For the investigated lot number: zh06086, no complaints were reported in the previous 12 months.Conclusion: as a result of the investigation, there is no indication of a product quality deficiency.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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