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Blank fields on this form indicate the information is unchanged, unknown, or unavailable.Event summary ft.Sanders-park west hospital informed cook of an incident involving a safe-t-j amplatz extra-stiff support wire guide from lot 13707511.While pulling the product off the shelf for a procedure, the customer noticed a hair within the packaging.Another product was used to complete the procedure, with no harm reported.Investigation ¿ evaluation a review of the complaint history, device history record, manufacturing instructions and quality control, procedures of the device, as well as a visual inspection of the returned device, were conducted during the investigation.The complainant returned one sealed wire guide.Upon visual inspection, a dark fiber in the bottom seal of the pouch was noted.The device was confirmed to have been packaged out of specification.A device master record (dmr) review was performed, and device specifications, and quality control procedures associated with the complaint were identified.Cook has concluded that sufficient inspection activities are in place to identify this failure mode prior to distribution.The device's design history files (dhf) were reviewed, and the risks associated with these devices are acceptable when weighed against the benefits.An instructions for use (ifu) pamphlet is not supplied with the reported device; therefore, no review of labeling was conducted.A review of the device history record (dhr) was also conducted as a part of the investigation to check for failure related nonconformances and additional complaints.The dhr for the complaint lot records no relevant non-conformances.A database search for complaints on the reported lot found no additional complaints reported from the field.At this time, cook conclude that no additional nonconforming product from this lot exists in house or in the field.Based on the information provided, the examination of returned product and the results of the investigation, it was concluded that a manufacturing and quality deficiency contributed to the failure mode.The appropriate personnel have been notified.Per the quality engineering risk assessment no further action is required.Cook will continue to monitor for similar complaints.This report is required by the fda under 21 cfr part 803 and is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement contained herein is intended to be an admission that any cook device is defective or malfunctioned, that a death or serious injury occurred, nor that any cook device caused, contributed to, or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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