| Catalog Number |
66801281 |
| Medical Device Problem Code |
Computer Software Problem (1112)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
03/08/2021
|
|
Type of Reportable Event
|
Serious Injury
|
|
Event or Problem Description
|
|
It was reported that when the device is turned on, the message of smith & nephew was displayed on the screen.However, the device stopped working.The treatment was started with a back-up device.There was no patient harm.It took 3 hours to resume treatment.The doctor treated with gauze until the replacement.The device will be returned to jp local service for evaluation.The results shared after its completion.
|
| |
|
Additional Manufacturer Narrative
|
|
The device, was used in treatment was not returned for evaluation with all additional information provided we have not been able to establish a relationship between the device and the reported event or determine a root cause.The manufacturing records show no evidence that the product did not meet the specification at the time of manufacture.A complaint history review found other related failures.The ifu has been reviewed and contains comprehensive instructions on the safe operation and use of the device.The associated risk files contain the reported failure/harm or event.Probable root cause maybe a component failure.This investigation is now complete with no further action deemed necessary at this stage.Smith + nephew are taking further actions relating to the failure reported and continue to monitor for adverse trends.
|
| |
|
Search Alerts/Recalls
|