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The device, used in treatment, was returned for evaluation.A visual inspection confirms heavy damage to the locking detail due to the removing of the explant.The visual also confirms wear of the condyle on the insert and there is discoloration on the insert.A medical investigation was conducted and confirms this case reports a revision/poly exchange was performed due to luxation.A single x-ray was provided, however, the image provided is not of sufficient quality to make an assessment.To date, the requested medical/surgical records have not been provided.Without sufficient supporting medical evidence, the reported event cannot be thoroughly assessed, and a medical assessment cannot be rendered.Should medical/clinical records be provided, the clinical task can be re-evaluated and assessed at that time.A review of complaint history did not reveal additional complaints for the listed batch.A review of complaint history did not reveal additional complaints for the listed batch.A review of the manufacturing records did not reveal a manufacturing abnormality that could have caused or contributed to the reported incident.A review of risk management files and instructions for use found that the reported failure was documented appropriately.Possible causes could include but not limited to traumatic injury, patient anatomy or abnormal loading of limb.At this time, we have no reason to suspect that the product failed to meet any product specifications at the time of manufacture.Based on this investigation, the need for corrective action is not indicated.Should additional information be received, the complaints will be reopened.No further investigation is warranted for these complaints; however we will continue to monitor for future complaints and investigate as necessary.We consider this investigation closed.
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