It was reported that during machine setup before a navio procedure, it was found that the orange led indicator on the ups is lit.The ups was kept for charging overnight; however, the battery indicator did not turn green.The batteries need to be replaced.There was no impact on the case.No patient was involved.No other complications were reported.
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H3, h6: the navio surgical system, part rob00036 used for treatment was not made available to the designated complaint unit for evaluation thus, a visual and functional evaluation could not be performed and a relationship between the reported event and the device could not be determined.A review of manufacturing and service records indicate the device met all specifications upon release into distribution.A complaint history review for similar reported/confirmed complaints has identified prior events.Although the reported problem was not confirmed, a factor that may have contributed to the reported event may have been associated with a battery failure.Although no further containment or corrective action is recommended or required at this time, all complaints are monitored and trended through post market surveillance activities.If the product associated with this event is returned at a future date, this evaluation will be reopened for investigation.
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