Spontaneous call from pt, cadd legacy pumps 423485, 322758 both showing no disposable found.Author had pt disconnect the cassette and reconnect it to make sure the connection is not loose.Pt stated tubing might not have any medication in it, but cassette volume was 67ml out of 100ml to rule that out.Author asked patient to try a new tubing with fresh cassette.Patient was sleeping when this alarm went off.Current cassette lot number 4076288.Pt did a new cassette with no problem.Did the reported product fault occur while in use with the patient? yes.Did the product issue cause or contribute to patient or clinical injury? no.Is the actual device available for investigation? yes.Did we replace device? no.Did the patient have a backup device they were able to switch to? yes.If yes, was the patient able to successfully continue their infusion? yes.Is the infusion life-sustaining? yes.What is the outcome of the event? resolved.Unk if cassette is available for return.Reported to (b)(6) by pt/caregiver.
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