| Model Number |
9770501R |
| Medical Device Problem Codes |
Poor Quality Image (1408); Defective Component (2292)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
03/15/2021
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The manufacturer has received the sample and will be evaluated.A supplemental will be submitted with evaluation results.A history review of serial number (b)(4) showed no other similar product complaint(s) from this serial number.
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Event or Problem Description
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Found during evaluation: there are scratches on the probes pad causing dark vertical lines in the ultrasound image.
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Additional Manufacturer Narrative
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H11: section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.The following were reviewed as part of this investigation: patient severity, applicable previous investigation(s), sample (if available), applicable fmea documents, labeling, and applicable manufacture records.Based on a review of this information, the following was concluded: found during evaluation: there are scratches on the probes pad causing dark vertical lines in the ultrasound image due to mishandling of the device.A history review of serial number (b)(6) showed no other similar product complaint(s) from this serial number.H3 other text : evaluation findings are in section h.11.
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Event or Problem Description
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Found during evaluation: there are scratches on the probes pad causing dark vertical lines in the ultrasound image.
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Search Alerts/Recalls
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