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(b)(4).Additional narrative: reporter is a j&j sales representative.Investigation summary investigation flow: damage visual inspection: the standard screwdriver (p/n:286509000, lot #: gm3521101) was returned and received at us cq.Upon visual inspection, it was observed that the tip of the driver was stripped and twisted.The stripped/worn condition of the distal tip is consistent as an end of life indicator for the device.No other issues were identified during inspection.The received condition is consistent with the complaint condition thus the complaint was confirmed.Conclusion: after a visual inspection per guidance provided in windchill document # 0000277191, it is determined that the reusable instrument is worn from repeated use and servicing; therefore, further investigation for the reported complaint device is not required.During the investigation, no product design or manufacturing issues were observed that may have contributed to the complaint condition; therefore, further corrective and/or preventive action is not required.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post market safety surveillance activities.Device history lot a review of the receiving inspection (ri) for standard screwdriver was conducted identifying that lot number gm3521101 was released in a single batch.Batch1: lot qty of 24 units were released on (b)(6) 2012 with no discrepancies.As a result, the ri identified no issues during the manufacturing and release of this device that could have contributed to the problem reported by the customer.Device history review the ri identified no issues during the manufacturing and release of this device that could have contributed to the problem reported by the customer.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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