Model Number DM3500 |
Device Problems
Failure to Interrogate (1332); Compatibility Problem (2960)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/30/2021 |
Event Type
Injury
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Event Description
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It was reported that following an mri procedure, the device could not be interrogated.Device explant was anticipated to resolve the event.The patient was stable and there were no adverse consequences.
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Manufacturer Narrative
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The results of the investigation are inconclusive since the device was not returned for analysis.Based on the information received, the cause of the reported incident could not be conclusively determined.
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Event Description
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It was reported that following an mri procedure, the device could not be interrogated.The device was explanted to resolve the event.Additional information was requested but was not available.
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Manufacturer Narrative
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The field complaint of a device problem associated with use in labelled mri environment was not confirmed.The reported event of failure to interrogate was confirmed.The device was received from the field with battery voltage at end of life (eol).The device could not establish telemetry and the device image could not be saved.The device was cut open and high current drain on the hybrid was noted.Further analysis was performed, and an ic (integrated circuit) was found to be the root cause of high current drain.
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Search Alerts/Recalls
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