SMITH & NEPHEW, INC. LIGHT SOURCE 500XL XENON; IMAGE, ILLUMINATION, FIBEROPTIC, FOR ENDOSCOPE
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Model Number 72200568 |
Device Problem
Overheating of Device (1437)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/24/2021 |
Event Type
malfunction
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Manufacturer Narrative
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Internal complaint reference (b)(4).
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Event Description
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It was reported that the light source had a lamp failure, error e13 appeared.It is unknown whether the event happened during surgery and if there was patient involvement and if there was a back-up device available.No delay was reported.All available information has been disclosed.If additional information should become available, a supplemental report will be submitted accordingly.
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Event Description
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It was reported that during the set up before the surgery the light source had a lamp failure, error e13 appeared.No patient injuries or delay reported.Smith and nephew back-up device was available to complete the surgery.
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Manufacturer Narrative
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Internal complaint reference: (b)(4).The reported device, intended for use in treatment, was not returned to the designated complaint unit for independent evaluation, thus visual inspection and functional testing could not be performed.A relationship, if any, between the subject device and the reported event could not be determined.Factors, unrelated to the manufacturing and design of the device that could have contributed to the reported event, include overheating of the power supply caused by poor ventilation due to external obstructions to vents or excessive dust buildup on rear fans or fan guards.A review of the device history records showed there were no indications to suggest that the product did not meet manufacturing specification or would not be able to perform as intended.
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Manufacturer Narrative
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H10: h3, h6: the reported device was received for evaluation.A visual inspection was performed on the product and it was observed scratches and corrosion on the case and front panel and in the lamp turret, dust had collected on the fans.A functional evaluation for the reported e13 malfunction could not be performed as the unit would not power up.Further evaluation revealed the mains line fuses had been removed.The fuse holder was charred and damaged.The lamp was tested separately and no e13 error was observed.A review of device records showed there were no indications to suggest that the product did not meet manufacturing specification upon release for distribution.A complaint history review concluded this was a repeat issue.A risk management review found that the reported failure was documented appropriately, and there were no indications to suggest the anticipated risk is not adequate.There was no way to determine if the device contributed to the reported event of an e13 appearance.The complaint was not confirmed and the root cause could not be determined as the condition in which the device was received did not allow for evaluation of the reported complaint.Factors, unrelated to the manufacturing and design of the device that could have contributed to the reported event, include overheating of the power supply caused by poor ventilation due to external obstructions to vents.It was determined the device did not contribute to the functional event of failure to power up.The complaint was confirmed and the root cause was associated with unintended use of the device.Factors, unrelated to the manufacturing and design of the device which could have contributed to the reported event, include the inadvertent use of an incorrectly rated line fuse.Please refer to the instructions for use for recommendations on proper use of the device and potential troubleshooting methods to prevent future occurrence of the reported event.
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