Model Number 27031 |
Device Problems
Failure to Calibrate (2440); Battery Problem (2885)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/16/2021 |
Event Type
malfunction
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Manufacturer Narrative
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The device was returned to resmed and an evaluation confirmed the complaint.The pneumatic block was replaced to address the issue.The device will be serviced and fully tested before returning to the customer.Resmed reference#: (b)(4).
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Event Description
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It was reported to resmed that an astral device failed to complete its internal self test.There was no patient harm or serious injury reported as a result of this incident.
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Manufacturer Narrative
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The astral device was returned to resmed for an investigation.Review of the device data logs confirmed the reported internal battery degraded warning alarm.Based on all available evidence and complaint investigations of a similar nature, the investigation determined that the reported failure to complete its internal self test was due to an isolated component failure within the pneumatic block while the internal battery degraded warning alarm was due to the battery controller software.Resmed's risk analysis for this failure mode concludes that the risk is acceptable.Resmed reference#: (b)(4).
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Event Description
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It was reported to resmed that an astral device failed to complete its internal self test and displayed an internal battery degraded warning alarm.There was no patient harm or serious injury reported as a result of this incident.
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Search Alerts/Recalls
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