A steris service technician arrived onsite to inspect the harmony led surgical lighting system and found that the cover had been damaged.This is indicative of facility personnel bumping the lighthead into other pieces of equipment.The harmony led surgical lighting system operator manual states (1-4), "caution - possible equipment damage hazard: (continued) do not bump lightheads into walls or other equipment.Always use handles when positioning lighthead during surgical procedures, or when cleaning or servicing the lighting system." the technician replaced the lighthead cover, tested the lighting system, confirmed it was operating according to specifications, and returned it to service.A steris account manager offered in-service training on the proper use and operation of the harmony led 585 surgical lighting system, specifically ensuring to not bump lightheads into walls or other equipment; however, the user facility declined.No additional issues have been reported.
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