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The device used in treatment has not been received at this time for evaluation, all provided information has been reviewed and we have not been able to establish a relationship between the reported event or determine a root cause.Probable root cause is allergic reaction to the product.The ifu has been reviewed and contains comprehensive instructions on the safe operation and use of the device.Medical review concluded, without clinically relevant patient-specific supporting documentation, a thorough medical investigation cannot be performed.The root cause and/or patient outcome beyond that which was documented in the article cannot be confirmed nor concluded; therefore, no further medical assessment is warranted at this time.No batch/lot number has been provided; therefore, a review of the device history has not been possible.The complaint history file contains no further instances.The investigation is now complete with no further action deemed necessary.Smith + nephew will continue to monitor for any adverse trends relating to this product range.
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D4: unique identifier (udi) #.Section h3, h6: the device was not returned for evaluation, and with no other supporting information provided, the complaint could not be confirmed.A review of manufacturing records could not be performed for this event as no batch/lot number has been provided.The sequence of events as described does not constitute a manufacturing issue.No issues with the performance of the device were reported, the complaint is based on an incorrect use of the product.A review of historical complaints found no other complaints relating to fires while using the spray.No relevant historical escalations or corrective actions have been observed during a review of previous escalations.The device instructions for use offers clear guidelines on the use of the product.Device packaging contains the icon to indicate that the product is flammable.Instructions for use found within packaging also states that the product is flammable, with guidelines to use in a well-ventilated area.Avoid using around flames and sources of ignition.Relevant risk files have been reviewed and found to adequately mitigate the risk caused by the complaint event.A medical review was conducted, and found that without any further relevant clinical information provided, a full review cannot take place.It was also highlighted that the safety sheet for the product clearly states that the product is highly flammable.No manufacturing quality concerns have been observed, therefore no corrective actions are deemed necessary, smith and nephew will continue to monitor for adverse trends relating to the reported allegation.D1: brand name, d2a: common device name, d2b: procode and d4: catalog number.
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