Catalog Number UNKNOWN |
Device Problem
Device Damaged by Another Device (2915)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/24/2021 |
Event Type
malfunction
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Manufacturer Narrative
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Unknown manufacturer: (b)(4).Date of event: unknown.The date received by manufacturer has been used for this field.Medical device expiration date: unknown.A device evaluation is anticipated, but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.Device manufacture date: unknown.
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Event Description
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It was reported the unspecified bd vacutainer® blood transfer device holder with pre-attached multiple sample female luer adapter experienced insufficient blood flow through the device.The following information was provided by the initial reporter.The customer stated: the emergency department nurses who have been noting ¿sporadic issues¿ with the standalone smartsite connector.Their process is they start a line (iv) and then put the smartsite directly on the catheter hub.They utilize a bd luer lock vacutainer on the ss to draw blood/labs.This is a process that they have had in place for many years.This may or may not be identified as best practice but it is what they do and it has been working through the years just fine up until recently.They sent a sample of the vacutainer that they used home with me along with a box of smart sites.They noted that some are fine and some are not.In the rest of the hospital, they use the smartsite extension sets 20039e and those nurses note difficulty priming the extension sets.A few things to note: it is sporadic and not every product within a box it seems that at times they have an issue and share it with a coworker and then the product seems to work - (think back to the cracking pressure issues we have had with backcheck valves ¿ very similar description of issue).It is causing some nurses to restart iv¿s which is a invasive and painful procedure for patients.This is affecting our sales opportunities and possible loss of >800k of business related to these sku¿s.
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Event Description
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It was reported the unspecified bd vacutainer® blood transfer device holder with pre-attached multiple sample female luer adapter experienced insufficient blood flow through the device.The following information was provided by the initial reporter.The customer stated: the emergency department nurses who have been noting ¿sporadic issues¿ with the standalone smartsite connector.Their process is they start a line (iv) and then put the smartsite directly on the catheter hub.They utilize a bd luer lock vacutainer on the ss to draw blood/labs.This is a process that they have had in place for many years.This may or may not be identified as best practice but it is what they do and it has been working through the years just fine up until recently.They sent a sample of the vacutainer that they used home with me along with a box of smart sites.They noted that some are fine and some are not.In the rest of the hospital, they use the smartsite extension sets 20039e and those nurses note difficulty priming the extension sets.A few things to note: - it is sporadic and not every product within a box - it seems that at times they have an issue and share it with a coworker and then the product seems to work - (think back to the cracking pressure issues we have had with backcheck valves ¿ very similar description of issue) - it is causing some nurses to restart iv¿s which is a invasive and painful procedure for patients - this is affecting our sales opportunities and possible loss of >800k of business related to these sku¿s.
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Manufacturer Narrative
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Bd had not received samples or photos for evaluation.Additionally, bd was unable to determine the specific lot number associated with this complaint; therefore, a review of the device history record could not be conducted.
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Search Alerts/Recalls
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