Device Problem
Material Separation (1562)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/26/2021 |
Event Type
malfunction
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Manufacturer Narrative
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The investigation is still in progress.Once the investigation is complete a supplemental report will be filed.
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Event Description
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It was reported that the leg pads had the gel peel off while patient under therapy on arctic sun device and also stated all the pads had a large amount of condensation including the fluid delivery line.The user changed out all the pads and had saved the pads.Currently the patient was not on arctic sun device because the family decided to withdraw care.Explained to caller, information would be sent over to field assurance team to reach out.
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Event Description
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It was reported that the leg pads had the gel peel off while patient under therapy on arctic sun device and also stated all the pads had a large amount of condensation including the fluid delivery line.The user changed out all the pads and had saved the pads.Currently the patient was not on arctic sun device because the family decided to withdraw care.Explain to caller information would be sent over to field assurance team to reach out.Per follow up via nurse (b)(6) on (b)(6) 2021, the user switched the arctic gel pads and discontinued therapy due to family request.Pads were given to bd representative mitt and could not provide serial number.
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Manufacturer Narrative
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The reported event was inconclusive because no sample was returned.It is unknown whether the device had met relevant specifications.The product was used for diagnostic purposes.It was unknown whether the product had caused the reported failure.A potential root cause for this failure could be ¿ improper design consideration or material selection¿.The dhr review could not be performed without a lot number.The product catalog number and lot number for this device is unknown.Therefore, bd is unable to determine the associated labeling to review.H11: section a through f - the information provided by bard represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bard.H3 other text : the device was not returned.
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Search Alerts/Recalls
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