| Model Number |
4461A |
| Medical Device Problem Codes |
Contamination /Decontamination Problem (2895); Device Contaminated During Manufacture or Shipping (2969)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
03/26/2021
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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(b)(4).Initial emdr submission.A follow up emdr will be submitted if additional information becomes available.
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Event or Problem Description
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Material no: 4461a, batch no: 0004165631.It was reported that a bug was found inside of the kit.Event description per attached email states: i hope things are well.I received a product complaint a moment ago concerning a bug found in the customer below's prep kit.Lot number, prep tray number, etc is all included below.Lynn who is the customer at the account who let us know of the issues email is l[omitted] the product was not used an immediately discarded.Thanks for any assistance you can provide.Have a wonderful day.Yes, you read that right.Today we found a bug in our prep kit.It looks to have been sterilized along with the kit as it was found under the sponge sticks, however, we chose not to use it.Does this get forwarded to bd? how does something like this get handled?.
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Event or Problem Description
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Material no: 4461a batch no: 0004165631.It was reported that a bug was found inside of the kit.Event description per attached email states: i hope things are well.I received a product complaint a moment ago concerning a bug found in the customer belows prep kit.Lot number, prep tray number, etc is all included below.Lynn who is the customer at the account who let us know of the issues email is l[omitted] the product was not used an immediately discarded.Thanks for any assistance you can provide.Have a wonderful day.Yes, you read that right.Today we found a bug in our prep kit.It looks to have been sterilized along with the kit as it was found under the sponge sticks, however, we chose not to use it.I attached a picture of the package label insert and the sterilized creature.Does this get forwarded to bd? how does something like this get handled?.
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Additional Manufacturer Narrative
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A photo was provided for the investigation.With the photo provided, the failure mode was confirmed as an insect was observed on the tray.According to the manufacture, the environment was reviewed and no issues were found, in addition all areas are fumigated according to their procedure and has a strong pest control measures in place.Twice a month inspections are conduced as well.A batch review was conducted and this was the first complaint for the reported failure mode of insect.At this time, the manufacture of the product could not determine a root cause.H3 other text : see below narrative section.
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Search Alerts/Recalls
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