The incident sample has been requested but to date has not been received for evaluation.If the sample is received, or if additional information pertinent to the incident is obtained a follow-up report will be submitted.As part of our manufacturing process, all device history records are reviewed and approved by quality, prior to release of product.
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The service history was reviewed.The unit did undergo a standard repair in the past two years however it was not associated with the current reported condition stated as overfeeding.The condition was not confirmed.When assessing the unit, the following issues were detected/serviced and replaced: flash chip, rotor damage, outdated battery pcb corrosion, sensor damage, housing damage hinge replaced, power connection label, vinyl foot, tyvek vent, serial number label.However, despite the worn parts, the device was found to be functional during evaluation.
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