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Product complaint # (b)(4).Complainant part is expected to be returned for manufacturer review/investigation but has yet to be received.Reporter is a j&j sales representative.Without a lot number, the device history records review could not be completed as no product was received.The investigation could not be completed, no product was received; no conclusion could be drawn at the time of filing this report.(b)(4).Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.Visual inspection: the uss-ii polyax scrholder (p/n: 03.607.005, lot #: 1845657) was returned and received at us cq.Upon visual inspection, it was observed that the distal tip of the connecting screw component was broken and the broken fragments were not returned.No other issues were identified.Device failure/defect identified? yes.Dimensional analysis was completed, diameter of the distal end of the connecting screw component just below the broken area, was measured to be within specification.No design issues or discrepancies were identified.Complaint confirmed? yes, the device received was broken.Hence confirming the allegation.Investigation conclusion the complaint condition was confirmed as the tip of the distal end of the connecting screw was broken.No definitive root cause could be determined based on the provided information.The unintended forces might have contributed to the reported complaint condition.No new, unique or different patient harms were identified as a result of this evaluation.There was no indication that a design or manufacturing issue contributed to the complaint.No design issues were observed during the document/specification review.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post market safety surveillance activities.Device history lot part: 03.607.005, lot: 1845657, manufacturing site: hägendorf, release to warehouse date: 13.May 2008.A manufacturing record evaluation was performed for the finished device lot number, and no non-conformances were identified.The sub-component (b)(4) is not lot tracked.Therefore the last three potential work orders (b)(4) that were produced prior to lot 1845657 were reviewed.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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