Updated fields: d4, d9, g3, g6, h2, h3, h4, h6, h10.The valve was returned for evaluation.Device history record (dhr) - the product code 82-3164 with lot cpjbfk, conformed to the specifications when released to stock.Failure analysis - the valve was visually inspected; needle holes in the needle chamber were noted.The position of the cam when valve was received was 70mmh2o.The valve was hydrated.The valve was tested for programming, the valve failed the test, the cam mechanism did not move during the programming process.The silicone was cut just after valve casing the cam mechanism was gently moved.The valve was retested for programming, the valve failed the test, the cam mechanism did not move during the programming process.The valve was dismantled and was examined under microscope at appropriate magnification: biological debris was found on the spring, on the spring pillar, on the cam mechanism, and on the base plate.The cam magnets were controlled per process.The magnets passed.The valve was leak tested and only leaked from the needle hole in the needle chamber.The valve passed the test for occlusion, reflux and pressure.The root cause for the programing issue reported by the customer was due to biological debris and protein build up found on the spring, on the spring pillar on the cam mechanism, and on the base plate.
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