| Model Number |
516704 |
| Medical Device Problem Code |
Battery Problem (2885)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
03/25/2021
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The manufacturing location for this product is (b)(4).This site is an oem manufacturing site.Therefore, bd corporate headquarters in (b)(4) has been listed and the (b)(4) fda registration number has been used for the manufacture report number.Medical device expiration date: na.A device evaluation and/or device history review is anticipated, but is not complete.Upon completion, a supplemental report will be filed.
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Event or Problem Description
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It was reported that kit tablet was damaged.The following information was provided by the initial reporter: material no.516704 batch no.20028t01 and 20028t03.It was reported that tablet hardware and cable were damaged during use.Verbiage- from complaint section in an intelliport phase iii survey: date: (b)(6) 2021, cart-2 and cart-3.Cart 2 usb cable was damaged in the or.Crna texted me that tablet was at 10% battery and then shut down.I went to the or and the usb cable was damaged right when it connects to the tablet.The port in the tablet is fine it¿s just the usb cable.I was able to grab another cable and tablet is charging fine.No other issues with the case once it was resent.I noticed that over the weekend tablet 3 just turned off.I tried charging it and also switched out the cable from different tablets, but cart 3 tablet still did not turn on.I noticed that specific position of the cable started charging it, but as soon as i let it go it.
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Event or Problem Description
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It was reported that kit tablet was damaged.The following information was provided by the initial reporter: material no.516704, batch no.20028t01 and 20028t03.It was reported that tablet hardware and cable were damaged during use.Verbiage- from complaint section in an intelliport phase iii survey: date: march 25, 2021, cart-2 and cart-3."cart 2 usb cable was damaged in the or.Crna texted me that tablet was at 10% battery and then shut down.I went to the or and the usb cable was damaged right when it connects to the tablet.The port in the tablet is fine it¿s just the usb cable.I was able to grab another cable and tablet is charging fine.No other issues with the case once it was resent." "i noticed that over the weekend tablet 3 just turned off.I tried charging it and also switched out the cable from different tablets, but cart 3 tablet still did not turn on.I noticed that specific position of the cable started charging it, but as soon as i let it go it.".
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Additional Manufacturer Narrative
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D4: medical device lot #: 20028t01, d4: medical device expiration date: na , h4: device manufacture date: 2020-02-27.D4: medical device lot #: 20028t03, d4: medical device expiration date: na, h4: device manufacture date: 2020-02-27.H6: investigation summary: three photos were received by our quality team for evaluation.Visual inspection on the photos showed the damage wire of the tablet kit.A device history record review found no non-conformances associated with this issue during production of this batch.The clinical research coordinator (crc) from university of penn called calvin lee (bd) and stated that the usb connection wire to the tablet was damaged by the clinician in the or.During this study, the clinician moved the tablet which is placed on a iv pole and the tension on the wire was too much.This caused the usb port of the cart-3 to break.During a video call with the customer, it was observed that the usb port on cart-3 was no longer functional and therefor the tablet was no longer functional.The damage to the tablet can be traced back to users.The crc stated she will take additional steps to mitigate the tension on the wire.
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Search Alerts/Recalls
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