| Model Number |
MDHP100A |
| Medical Device Problem Code |
Intermittent Energy Output (4025)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
04/12/2021
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The device will not be returned to the service center for evaluation.The cause of the reported event cannot be determined at this time.
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Event or Problem Description
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The service center was informed that during a therapeutic functional endoscopic sinus surgery (fess) procedure, preparation for use, the hand-piece worked intermittently when activated.The intended procedure was completed with a similar device.This was an isolated event.There was no patient injury reported.
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Additional Manufacturer Narrative
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This supplemental report is being submitted to provide the device evaluation and lm investigation.The device was returned, upon visual inspection the device was noted to have no physical damage.The legal manufacturer (lm) reviewed the content of this complaint for further investigation.The lm reports that the root cause could not be identified.The legal manufacturer provided the following possible causes for the reported event are presumed as follows: the original equipment manufacturer (oem) performed a device history record review and the serial number (b)(6) was rejected for weld issues with the dowel pin and button of the device.The device with serial number (b)(6) was reworked and passed all functional checks.This product with serial number (b)(6) was manufactured within specification on 08may2014.An investigation was completed by the oem and determined that there is no manufacturing nor processing related cause for this failure mode.The root cause has been determined to be the material, shortages in the wires of the cable of the hand piece.An investigation was conducted and this failure mode has been addressed by redesigning the insulated cable on the hand piece.The connector pin damage can be attributed to rust and or improper processing by the user.This can occur by rough handling and or not using proper care of the hand piece.Olympus will continue to monitor the field performance of this device.
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Search Alerts/Recalls
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