DATASCOPE CORP. - MAHWAH CARDIOSAVE HYBRID INT TYPE E/F PLUG; SYSTEM, BALLOON, INTRA-AORTIC AND CONTROL
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Model Number 0998-00-0800-55 |
Device Problems
Display or Visual Feedback Problem (1184); Failure to Calibrate (2440)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 04/06/2021 |
Event Type
malfunction
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Manufacturer Narrative
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A getinge field service engineer (fse) was dispatched to investigate.The fse evaluated the iabp unit and was able to reproduce the reported issue.The fse found that the touch screen was still not working correctly and the buttons had to be pressed repeatedly for a response.Furthermore, the fse found related fault codes #63 and # 64 recorded in the logs.No visible mechanical damages of the panel was observed.The fse ordered a replacement touchscreen assembly, 12.1¿, and upon receipt, repairs can continue.Additional information is being requested with regard to the repair and status of the iabp unit.A supplemental report will be submitted when this information is provided to us.The full event site name is (b)(6).
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Event Description
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It was reported that during routine check, the cardiosave intra-aortic balloon pump (iabp) touchscreen panel was very rigid in responding and required the end user to press the buttons repeatedly.It was also reported that as a result of the touchscreen panel issue, calibration of the touch screen had to be performed several times until it was completed.Additionally, electrical test failure #6 was reported to have appeared after start-up.There was no patient involvement, and no adverse event reported.
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Manufacturer Narrative
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The fse resolved the reported issue by replacing the touchscreen assembly, 12.1¿, seal, display.125 x.200 x 5.0, seal,display.030 x.200 x 2.2, seal,display.030 x.200 x 9.6, seal dip,.059 x100 x7.45, and seal dip,.059 x100 x10.07.The fse performed functional and safety checks to meet factory specifications.The iabp was then released to the customer and cleared for clinical service.Analysis of production: (3331/213) the device history records review concluded that there were no ncmrs, rework, or deviations documented for the reported lot/serial number.Based on the dhr/lhr review results, it was determined that there is no relation between the manufacturing process and the reported failure.Historical data analysis: (4109/213) the review of the historical data indicates that no other similar complaint was reported for the same lot/serial number and reported failure mode.Trend analysis: (4110/213) the overall 24 month product complaint trend data for the period may 2019 through apr 2021 was reviewed.There were no triggers identified for the review period.
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Search Alerts/Recalls
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