No device will be returned per customer.The customer complaint could not be confirmed because the device was not returned for failure investigation.The root cause of this failure was not identified.The medwatch report was reviewed and did not list any information with regards to the initial reporter's contact information (entity, phone number, email address), or the location the event occurred.Unable to obtain additional information or product return as the customer contact details/customer entity remains unknown, and no hospital name, address, or contact person's phone or e-mail is provided.
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Received a copy of the customer's sus voluntary event report (mw5099919) from fda which states, ¿a patient was taken to the operating room for a planned hemorrhoidectomy under sedation.He had received 2mg versed prior to transport.He moved himself to the prone position on the operating room bed.Monitors, nasal cannula oxygen and a propofol infusion were connected.The infusion was programmed to run at 35mcg/kg/min.While positioning was continuing, the patient became unresponsive and spo2 dropped.It was then noted that the 50ml propofol bottle was empty and that the patient had received an excess dose of propofol leading to apnea.Pump used: alaris smart pump.Investigation: pump was programmed and loaded correctly by the user, no obvious reason apparent for why fluid would free flow." the patient status is unknown.The medwatch report was reviewed and did not list any information with regards to the initial reporter's contact information (entity, phone number, email address), or the location the event occurred.Unable to obtain additional information or product return as the customer contact details/customer entity remains unknown, and no hospital name, address, or contact person's phone or e-mail is provided.
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