Zimmer biomet complaint (b)(4).Two screws were returned with damage.One screw has visible damage, while the other one has substantial damage to the head.Item and lot numbers are confirmed to match the product label.Dimensional testing was not completed due to damage to the screw heads.Review of the device history record(s) identified no deviations or anomalies during manufacturing related to the reported event.A definitive root cause cannot be determined due to the inability to dimensionally measure the product due to attempted use.A possible gauge issue was identified and an issue evaluation was previously initiated for further evaluation.If any further information is found which would change or alter any conclusions or information, a supplemental report will be filed accordingly.Zimmer biomet will continue to monitor for trends.Multiple mdr reports were filed for this event, please see associated reports: 0001032347-2021-00059.Concomitant medical products: 2.0 lactosorb system 2.0 x 7 mm direct drive screw, part# 915-2201, lot# 893690.Report source foreign: (b)(6).
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