| Model Number |
3L81-23 |
| Medical Device Problem Code |
High Test Results (2457)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
04/01/2021
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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The customer reported falsely elevated creatinine results on one patient generated on the architect analyzer.The results provided were: (b)(6).There was no reported impact to patient management.
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Additional Manufacturer Narrative
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(b)(4).Was this device serviced by a third party? no an evaluation is in process.A follow-up report will be submitted when the evaluation is complete.There was no additional patient information provided by the customer due to privacy issues.
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Additional Manufacturer Narrative
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A review of tickets determined that there is normal complaint activity for creatinine list number 3l81, lot 06557un20.Trending review determined no trends for discrepant patient results for the product.Return testing was not completed as returns were not available.Retesting of the sample at the customer site gave expected results.A review of the manufacturing documentation did not identify any issues associated with the customer's observation.Device history record review did not identify any non-conformances or deviations with lot 06557un20 and the complaint issue.A review of the product labeling concluded that the issue is sufficiently addressed.Based on the investigation, no systemic issue or deficiency of the architect creatinine, lot 06557un20 was identified.This follow up is being submitted to include d8 and h6 information previously submitted using the h10 section in their respective fields.
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Search Alerts/Recalls
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