Intuitive surgical, inc.(isi) received the instrument involved with this complaint and completed the device evaluation.Failure analysis investigations replicated and confirmed the customer reported complaint "energy wasn't activated".Failure analysis found the primary failure of broken conductor wire at the proximal end to be related to the customer reported complaint.The instrument was found to have a broken conductor wire at the proximal end.The location of the break is where the conductor wire meets the connector pin.The instrument failed the electrical continuity test.No signs of thermal damage were observed.The root cause of this failure is attributed to manufacturing.A review of the device logs for the permanent cautery hook (part# 470183-14 | lot/serial# n10210104-0064) associated with this event has been performed.Per this review of the logs, the permanent cautery hook was last used on (b)(6) 2021 via system serial# (b)(4).There were 9 uses remaining after this last usage.This last usage of the device per the log review matches the reported event date, indicating that the instrument was not used after the date of the reported event.A review of the site's complaint history does not show any additional complaints related to this product and/or this event.No image or video clip for the reported event was available for review.A system log review was performed, but no errors related to this event would exist in the logs.Based on the information provided at this time, this complaint is being reported because the bipolar instrument had conductor wire damage with no evidence or claim of user mishandling or misuse.While there was no harm or injury to the patient, the reported failure mode could potentially cause or contribute to an adverse event if it were to recur.
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It was reported that during a da vinci-assisted surgical procedure, the permanent cautery hook had no energy when activated.The customer used a backup instrument to continue.The procedure was completed with no reported injury.Follow-up was performed to obtain additional information related to the event.However, as of the date of this report, no further details have been received.
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