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Due to the automated mes system there are controls in the manufacturing process to ensure the product met specifications upon release.The device was received.The reported lot number was confirmed from the packaging label.During visual inspection, the coil delivery wire was found to be kinked/bent from the proximal end.The main coil was found to be stretched and kinked/bent.There were procedural fluids noted during the analysis.During functional testing, for the defect 'main coil stretched' was not performed as the defect was visually confirmed and for 'coil introducer sheath friction' there was friction noted during the test.The coil couldn¿t be advanced from the sheath and jammed inside the introducer sheath due to procedural fluids.The demo introducer sheath was used to perform the test.Coil broke off during the test.The reported event is covered in the device directions for use (dfu).As well, the risk of the reported event is documented in the risk documentation and there are current controls to mitigate the risk of the as reported event.It was reported that a snare device was used to remove the stretched subject coil out of the patient's anatomy.Additional information provided by the customer indicated that the device was confirmed to be in good condition during preparation/prior to use on the patient and was prepared as per the dfu, continuous flush was set up and maintained throughout the clinical procedure, the patient's anatomy was very meandering, the tapered distal end of the introducer sheath was firmly seated in the hub of the microcatheter, the rhv was opened enough to allow passage of the device through without damage, no excessive force was applied while advancing the coil, and no torque was given where advancing the delivery wire.It was also noted in the complaint that there was difficulty removing the coil without the snare, the damage occurred while filling the coils, the same microcatheter was used to finish the procedure, and there was no allegation against the microcatheter.During analysis, the coil delivery wire was found to be kinked/bent in several places along its length and the main coil was found to be stretched and kinked/bent.Friction was noted in the introducer sheath during functional testing and the coil could not be advanced due to procedural fluids (dried contrast and blood) noted on the main coil.In the case of this complaint, it is most likely that the main coil was damaged (kinked and stretched) during manipulation and/or repositioning inside the microcatheter.Presence of dried blood and contrast on the coil is a possible indication that flush may not have been adequate, although this could not be definitively determined.An assignable cause of procedural factors will be assigned to the as reported (ar)/as analyzed (aa) 'main coil stretched', ar 'patient medical or surgical intervention required', ar 'main coil friction', aa 'coil introducer sheath friction' and aa 'main coil kinked/bent' since these issues appear to be associated with a product that met stryker design and manufacturing specifications and was used in accordance with the dfu but performance was limited due to procedural and/or anatomical factors during use.It is likely that additional force was exerted on the delivery wire in response to the reported friction causing the delivery wire to kink.Therefore, an assignable cause of handling damage will be assigned to the aa 'coil delivery wire kinked/bent'.
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