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Complainant part is expected to be returned for manufacturer review/investigation, but has yet to be received.Without a lot number the device history records review could not be completed.Product was not returned.Based on the information available, it has been determined that no corrective and/or preventative action is proposed.This complaint will be accounted for and monitored via post market surveillance activities.If additional information is made available, the investigation will be updated as applicable.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.H10 additional narrative: d4: lot part # 03.010.046, lot # l337798, release to warehouse date: april 24, 2017, manufacturer: hagendorf, no ncr's were generated during production.Visual inspection: the insert-handle long f/expert fn (p/n: 03.010.046, lot #: l337798) was returned and received at us customer quality (cq).Upon visual inspection, no issues were observed with the returned device.Functional test: a functional test was not performed as the device was returned by itself.Can the complaint be replicated with the returned device? unable to perform dimensional inspection: specified dimensions: aiming arm slot inner diameter.Measured dimensions: slot inner diameter = conforming.Device used - gauge pins.Document/specification review: based on the date of manufacture, the current and manufactured revision of drawings were reviewed percutaneous insertion handle.Complaint confirmed? no investigation conclusion the complaint condition was not confirmed for the insert-handle long f/expert fn (p/n: 03.010.046, lot #: l337798).There is no indication that a design or manufacturing issue has caused the complaint condition and hence the root cause cannot be determined.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post market safety surveillance activities.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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