H3, h6: the device, intended for use in treatment, was returned for evaluation.A visual inspection reported no defects.Functional evaluation revealed that the device's battery failed to charge when the dc adapter jack is connected to charging port, establishing a relationship between the device and the reported event.The root cause was identified as a defective dc inlet port.The manufacturing records show no evidence that the product did not meet the specification at the time of manufacture.A complaint history review found further instances of the reported event.This investigation is now complete with no further action deemed necessary.Smith + nephew will continue to monitor for any adverse trends relating to this product range.
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