| Model Number |
10057 |
| Health Effect - Clinical Code |
Insufficient Information (4580)
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| Date of Event |
07/17/2020
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Coopersurgical , inc.Is currently investigating the reported condition.
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Event or Problem Description
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Multiple report submitted by supplier/distributor - per report - breakage during use.Mystic ii mushroom cup 10057 e-complaint-(b)(4).
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Additional Manufacturer Narrative
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Investigation: no sample returned, review dhr.Analysis and findings: complaint (b)(4).Distribution history: the complaint products were manufactured at csi.Manufacturing record review: dhr-10057 -248041 was reviewed and no abnormalities were noted.Incoming inspection review: incoming inspection record review not applicable to this product.Service history record: service history not applicable for this product.Historical complaint review: a review of the 2-year complaint history showed similar reported complaint conditions.None were against the lot number 248041.Product receipt: the complaint product was not returned to csi.Visual evaluation: a physical device evaluation of the complaint product could not be completed as the complaint product has not been returned to coopersurgical.If the product should be returned at a later date, it will be evaluated, and any findings will be appended to this investigation.Functional evaluation : an evaluation of the complaint product could not be completed as the complaint product has not been returned to coopersurgical.If the product should be returned at a later date, it will be evaluated, and any findings will be appended to this investigation.Root cause : root cause not applicable as the complaint condition was not confirmed.Correction and/or corrective action: no corrective actions applicable at this time.Coopersurgical will continue to monitor this complaint condition for trends.No further corrective action is necessary.No further training required at this time.Was the complaint confirmed? no.
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Event or Problem Description
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Breakage during use.Mystic ii mushroom cup 10057 (b)(4).
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Search Alerts/Recalls
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