| Model Number |
SYR, NPD 1.0CC 30G 100CT5/16" 8/CS |
| Medical Device Problem Codes |
Crack (1135); Material Twisted/Bent (2981)
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| Health Effect - Clinical Code |
Pain (1994)
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| Date of Event |
04/07/2021
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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Internal report reference number: (b)(4).Adverse event report is being submitted due to customer experiencing pain when using syringes.Syringes were not returned for evaluation - customer had discarded product.Note: manufacturer contacted customer in several follow-up calls to ensure the initial concern is resolved - unable to establish contact with customer at this time.
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Event or Problem Description
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Consumer reported complaint for the trueplus syringes.Cardinal health reported complaint on behalf of the customer.The customer reported that the syringes were cracked, the 30g needles were bent and that pain had been experienced upon insertion.No medical attention associated with the use of the product was reported.Technician had attempted follow-up with customer had was unable to contact via telephone.
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Additional Manufacturer Narrative
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Sections with additional information as of 08-jul-2021: h6: updated fda¿s type, findings and conclusions codes.H10: syringes were not returned for evaluation.Complaint was forwarded to supplier quality and internal evaluation was performed by the manufacturer using syringes from the same lot.No abnormalities were observed on retain products.Most likely underlying root cause: (b)(6): damaged during transit.
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Search Alerts/Recalls
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