Model Number 191126 |
Device Problems
Thermal Decomposition of Device (1071); Smoking (1585)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 04/26/2021 |
Event Type
malfunction
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Manufacturer Narrative
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The plant investigation is in process.A supplemental mdr will be submitted upon completion of this activity.¿.
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Event Description
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A facility biomedical technician (biomed tech) reported to fresenius technical support that the power supply on a 2008t machine was smoking.Upon follow up, the biomed tech confirmed the reported product complaint.The biomed tech stated they smelled burning and saw smoke coming from the power supply during troubleshooting.Additionally, the biomed tech stated while troubleshooting the 2008t machine, two boards in the bibag module were also found burned.The cause of the damage was unknown.The approximate hours on the machine were unknown.The biomed tech stated the power supply and the two bibag boards were replaced which resolved the machine issue.The machine was reported to have been returned to service and is operating without any additional issues.The biomed tech confirmed the samples are available for return to the manufacturer for physical evaluation.The biomed tech confirmed there was no patient involved with the reported event.No harm or adverse events was experienced due to the malfunction.
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Manufacturer Narrative
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Plant investigation: although it was stated that the complaint samples were available to be returned, to date no parts were returned to the manufacturer for physical evaluation.Additionally, no on-site evaluation was performed by a fresenius field service technician (fst).A records review was performed on the reported serial number.An investigation of the device manufacturing records was conducted by the manufacturer.There were no non-conformances, or any associated rework identified during the manufacturing process which could be related to the reported event.In addition, the device history record (dhr) review confirmed the results of the in-progress and final quality control (qc) testing met all requirements.The investigation into the cause of the reported problem was not able to be confirmed.A definitive conclusion regarding the complaint incident cannot be reached without a physical examination of the complaint device.
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Event Description
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A facility biomedical technician (biomed tech) reported to fresenius technical support that the power supply on a 2008t machine was smoking.Upon follow up, the biomed tech confirmed the reported product complaint.The biomed tech stated they smelled burning and saw smoke coming from the power supply during troubleshooting.Additionally, the biomed tech stated while troubleshooting the 2008t machine, two boards in the bibag module were also found burned.The cause of the damage was unknown.The approximate hours on the machine were unknown.The biomed tech stated the power supply and the two bibag boards were replaced which resolved the machine issue.The machine was reported to have been returned to service and is operating without any additional issues.The biomed tech confirmed the samples are available for return to the manufacturer for physical evaluation.The biomed tech confirmed there was no patient involved with the reported event.No harm or adverse events was experienced due to the malfunction.
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Event Description
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A facility biomedical technician (biomed tech) reported to fresenius technical support that the power supply on a 2008t machine was smoking.Upon follow up, the biomed tech confirmed the reported product complaint.The biomed tech stated they smelled burning and saw smoke coming from the power supply during troubleshooting.Additionally, the biomed tech stated while troubleshooting the 2008t machine, two boards in the bibag module were also found burned.The cause of the damage was unknown.The approximate hours on the machine were unknown.The biomed tech stated the power supply and the two bibag boards were replaced which resolved the machine issue.The machine was reported to have been returned to service and is operating without any additional issues.The biomed tech confirmed the samples are available for return to the manufacturer for physical evaluation.The biomed tech confirmed there was no patient involved with the reported event.No harm or adverse events was experienced due to the malfunction.
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Manufacturer Narrative
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Additional information: d9, h3 plant investigation: the power supply was returned to the manufacturer for physical evaluation with signs heat damage on the transformer.No other components on the returned sample was damaged.There was no damage on the power control board and power plug.The power supply (as-received condition) was installed onto a test machine to test for the reported failure.The test machine powered on without failures.During dialysis, a burning smell was observed, and smoke occurred from the transformer of the power supply.Testing was halted and the power supply was removed for troubleshooting.The transformer was replaced on the power supply and the power supply was installed back onto the test machine for testing.The test machine powered on without failures and dialysis functioned properly.The self-test program completed without any failures.There was no burning smell observed and no smoke occurred during testing.The failure was due to a faulty transformer.An investigation of the device manufacturing records was conducted by the manufacturer.There were no non-conformances, or any associated rework identified during the manufacturing process which could be related to the reported event.In addition, the device history record (dhr) review confirmed the results of the in-progress and final quality control (qc) testing met all requirements.The investigation into the cause of the reported problem was not able to be confirmed.A definitive conclusion regarding the complaint incident cannot be reached without a physical examination of the complaint device.
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Search Alerts/Recalls
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