| Model Number |
72204354S |
| Medical Device Problem Codes |
No Display/Image (1183); Electrical /Electronic Property Problem (1198)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
04/21/2021
|
|
Type of Reportable Event
|
Malfunction
|
|
Additional Manufacturer Narrative
|
|
Internal complaint reference (b)(4).
|
| |
|
Event or Problem Description
|
|
It was reported that, the light in "lens integrated system wifi version" die.No case reported; therefore, there was no patient involvement.
|
| |
|
Additional Manufacturer Narrative
|
|
The reported device, intended for use in treatment, was received for evaluation.There was no relationship found between the returned device and the reported incident.A visual inspection was performed on the product and a cloudy whitish residue was observed on the edges of the light engine glass rod assembly.The reported malfunction was not observed during functional evaluation.The complaint was not verified and the root cause could not be determined since the reported malfunction could not be duplicated during the product evaluation process.Please refer to the instructions for use for recommendations on proper use of the device and potential troubleshooting methods to prevent future reoccurrence of the reported event.Factors, unrelated to the manufacturing and design of the device which could have contributed to the reported event potentially include a mismatched or damp light cable, or basic signal integrity and timing is not sufficient for continuous operation.A complaint history review concluded this was a repeat issue.A review of the device history records showed there were no indications to suggest that the product did not meet manufacturing specification or would not be able to perform as intended.
|
| |
|
Search Alerts/Recalls
|