Called to bedside because patient was not reaching goal temp of 33.5°c and the water indicator wheel, from the blanketrol iii system, was no longer spinning.Health care providers checked the machine to make sure there were no kinks in the hoses or blanket that would cut off the flow.Went through all trouble shooting steps and then switched out the machine.The second machine then read "snap disc", and we had to go to the pediatric intensive care unit to find a third machine.But, encountered the same issue with the third machine.Cincinnati sub-zero products, inc.24hr support line was contacted, and while waiting for additional help, decided to grab a different blanket (which was a different lot #).It was later discovered that the issue was with the blanket itself, and the water not flowing through the blankets.After all the troubleshooting and switching of machines and blankets, the infant patient did not reach the goal temperature, that is typically achieved within 1 hour of arrival, until almost 6 hours later.
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