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Additional narrative: udi: (b)(4).The lot number was unknown.Investigation summary: the complaint device is not being returned, it was discarded by the customer, therefore unavailable for a physical evaluation.With the information provided, and without the complaint device to evaluate, we cannot determine a root cause for the reported failure.Given that lot number was not provided, the manufacturing record evaluation (mre) review cannot be performed.If the lot number becomes available, the mre review will be performed.At this point in time, no corrective action is required, and no further action is warranted.However, depuy synthes mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.
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It was reported by the sales rep in (b)(6) that during a latarjet procedure on (b)(6) 2021, it was observed that the latarjet, glenoid drill device was bent while drilling through glenoid.Another like device was used to complete the procedure with a minute of delay.There were no adverse patient consequences reported.No additional information was provided.
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