Correction: h4, h6 health impact, results codes.The reported event could be confirmed, since the product was returned for evaluation and matches the alleged failure.The device inspection revealed the following: visual inspection: visual examination finds normal wear and tear of a reusable device.Functional inspection: functional examination of the returned part confirms the proximal/distal adjustment lockout is jammed.Due to the nature of the complaint, a dimensional inspection was not considered necessary.A review of the device history for the reported lot did not indicate any abnormalities.No corrective actions are required at this time.No indications of manufacturing or design related problems were found during the investigation.A review of the labeling did not indicate any abnormalities.Based on the investigation the root cause was attributed to a user related issue.The failure was caused due to improper usage of the adjustment block either in the previous surgeries or during the cleaning and sterilization.The pin lock knob is reverse-threaded which may have led to over-tightening and jamming the knob.If the user tried to loosen the knob in the normal direction the action would only increase the jamming effect.The surgical technique does not indicate that the knob is reverse threaded but there are standard lock and unlock icons with directional arrows on the pin lock knob to indicate which direction to turn the knob.The ifu clearly instructs the user that: the current package insert for instruments does state, "care must be taken to avoid compromising their exacting performance." the insert also includes maintenance recommendations which states, "for devices with hinged/mating surfaces or moving components, a biocompatible, surgical-grade lubricant intended for heat sterilized medical instruments should be used per the manufacturer's guidelines¿ and "inspect the instrument case and instruments for damage when received and after each use and cleaning." if any further information is provided, the complaint report will be updated.
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