The getinge field service engineer (fse) that encountered the issue reported that the solenoid boards kept burning up.The fse determined that the problem ended up being a tiny orange wire that was crimped behind the pim.The fse repaired the iabp and replaced the back plane board, the power management board, and the solenoid boards.The fse then performed all calibration, functional and safety checks to meet factory specifications.Unit passed all calibration, functional and safety test per factory specifications.The iabp was then released to the customer and cleared for clinical service.(b)(6).
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Updated fields: b4, b6, b7, d5, d11, g4, g7, h2, h6(investigation type), h10, h11 corrected fields: e4, g1(contact person), h4, h6(investigation conclusions).Analysis of production: (3331/114) the device history records review concluded that there were no ncmrs, rework, or deviations documented for the reported lot/serial number.Based on the dhr/lhr review results, it was determined that there is no relation between the manufacturing process and the reported failure.Historical data analysis: (4109/114) the review of the historical data indicates that no other similar complaint was reported for the same lot/serial number and reported failure mode.Trend analysis: (4110/114) the overall 24 month product complaint trend data for the period may 2019 through apr 2021 was reviewed.There were no triggers identified for the review period.
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